JETWAY COMPUTER

ITX Board

Intel
AMD
VIA
Daughter Board

Main Board

Intel Socket 775
Intel Socket 478
AMD Socket AM2
AMD Socket 939
AMD Socket 754
Others

ITX Chassis

LCD

19-inch
17-inch
15-inch

VGA

Others

Tech Support

1. Before you ask, please check our FAQs first.

2. Fill out Tech Support Form(Tech Support only!)
Problem description: (please keep in mind that we have to recreate the problem with the information you have given us. Incomplete information will cause delay on solving your problem)

3. How to identify PCB, BOM and BIOS revision
To find out about the CPU support table for your motherboard, it is necessary to identify the PCB, BOM and BIOS revision of your motherboard first. The support for CPUs might be different according to its revision.

PCB Revision
The PCB revision number is a silkscreen on the PCB. You can always find beside the model number sticker label.

BOM Revision
On top of serial port you can find the following label indicating lot information. The BOM revision is shown on the cell after “V”. In the example below the BOM revision is “12”.

BIOS Revision
The BIOS revision can be found in the 3rd line from the boot screen.

4. Email the form to Tech Support Department - tech@jetwaycomputer.com